5 Ways To Give Feedback
One of the things most often overlooked in the workplace is employee feedback - of any kind. That being said, employees often do not know when they”re making a mistake(s); therefore, they continue to do so. Miscommunication between all levels of management and their employees amount to an overabundance of wasted time. It is important to promote feedback in the office and to create an atmosphere where employees are encouraged to contribute ideas, share problems, and ask questions.
1. Feedback should be specific, timely, and focused
Do not just simply say, “Good job.” Give examples on what worked well in one project and how it could be applied to another similar one. For instance, perhaps a creative sales approach led the company to gain an important client. After pointing that out, show other areas where techniques like it could be used and which areas they wouldn’t work in order to give other employees ideas.
2. Praise small improvements as well as large ones
Many managers feel that if they’re not yelling, their employees know they’re doing a good job. This is not a positive position to take because it encourages fear or anxiety towards higher management. This approach inhibits creativity and hard work in fear of doing something wrong. Instead, support even small steps in the right direction so employees can work to their best potential.
3. No news is not always good news
On the flip side of the coin, if an employee is making a mistake, no matter now trivial, correct it immediately. This will prevent small errors from turning into larger, more destructive problems.
4. Appreciate Everyone’s Contributions
Remember that everyone in the organization is a team working towards a common goal. Encourage those that are helping the group succeed by recognizing their strength and diligence.
5. Create a common forum to share ideas
Whether it is a bulletin board or a weekly meeting to generate suggestions, a specific time or place will help everyone to contribute feedback that can better the company. When people feel they can make a difference to a greater cause, they are more likely to contribute.
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